The Particular player’s latest drawback request was verified in buy to have recently been efficiently processed, solving the particular concern. Typically The Problems Staff noticeable typically the situation as resolved and treasured typically the player’s cooperation. The Particular Complaints Staff was not able in purchase to continue along with the analysis or supply remedies credited to become in a position to the shortage regarding response through the participant to become capable to inquiries and reminders. Therefore, the particular complaint was shut down, but the particular player stored the option in order to reopen it within the particular long term in case he or she select to be capable to resume communication.
The Lady and then required a return regarding her build up and regarding the woman account to be permanently shut down once again. Typically The Complaints Team caused communication between typically the player plus Platincasino, ensuring the on range casino prepared the particular reimbursement to be in a position to an alternate bank bank account following initial concerns along with Revolut. The return had been effectively obtained, in addition to the accounts has been completely shut.
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Typically The participant coming from Luxembourg requested a withdrawal less than a couple of several weeks before to end upward being able to publishing this specific complaint. The Particular complaint has been declined since the particular participant didn’t react to become in a position to our text messages and questions. The Particular participant through Brazil offers requested a disengagement less than 2 weeks earlier to end upward being able to submitting this complaint.
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